Kamel AZZOUG
IT Operations Manager, VALE New Caledonia
46 years old, I am graduated with a French master in IT management and I am working since 1991 in IT.
In addition to deliver It services to the Business, my challenge is contributing to integrate the quality as a spontaneous attitude for any IT activity.
KPI Reporting and cost control remain two key factors to build an efficient IT organization, CRM, project or support.
92 contacts2006 - 2009VALE New Caledonia is a subsidiary company of VALE , one of the very first leaders world of the mining area.
This subsidiary company currently builds its plant and all the support activities. I am taking part in this building since September 2006, as IT Business applications Manager, who recovers:
- the support of the applications already in production (ERP, Software package,…)
- program management of implementation in progress
- all other activities related to these 2 activities : team management, outsourced services management, budget, Customer relationship, IT process improvement...
…
2002 - 2006Pierre FABRE MEDICAMENT(PFM) is the Drug & OTC Business Unit of Pierre FABRE Group, the other one being Cosmetics.
PFM is a very first company for specific products and is represented world wide (35 subsidiaries).
The job position during 4 years was Customer Relationship Manager for all IT activities
• Representative of the Business for any IT subject related
• IT Budget responsible and cost controler
• Strategic planning co-responsible, with IT department
• Change management and program mangers for transversal projects
1998 - 2002Pierre FABRE SA is the holding of Pierre FABRE Group , including 2 main Business units (Drugs and Cosmetics).
I was IT Program manager for the Business Intelligence department, co-responsible :
- team management (15-20 people)
- all related activities of the department : budget, customer relationship, project, support
Scope :
- reporting system and datawarehousing, budgeting systems
- about 30 projects and/or system to support